Return & Exchange Availability
Customers can request a return or exchange.
Time Limit
Requests must be made within 3–7 days of receiving the order.
Eligible Conditions
Returns or exchanges are accepted only if:
The item is unused
Original tags and packaging are intact
The product is not damaged, stained, or worn
Return Shipping Cost
If the issue is from Fablix Store’s side (wrong item, wrong size, defective item):
→ We will bear the courier charges.
If the issue is from the customer’s side (size selection mistake, color preference, change of mind):
→ Customer will bear the courier charges.
Wrong or Defective Item
If a wrong size or incorrect item is delivered,
→ Fablix Store will cover the complete exchange/return cost.
Refund Process
If a refund is approved, it will be processed within 3–5 working days.